Returns & Exchanges

At ALT Air Freshner, we want your space to smell incredible. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused and unopened products.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive an authorization code.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring the scent seals are intact to prevent damage during transit.

• 3.
  Ship the Product

  Affix the provided shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.