Frequently Asked Questions
Everything you need to know about elevating your atmosphere with ALT Air Freshner.
How long do ALT Air Freshners typically last?
Our premium air fresheners are designed for longevity. Depending on the specific product line and environment, you can expect a consistent fragrance experience for 30 to 60 days.
What is your shipping policy?
We offer standard and expedited shipping options. Most orders are processed within 1-2 business days, and standard shipping typically takes 3-5 business days within the continental United States.
Are your fragrance oils safe for pets and children?
Yes, our products are formulated using high-quality, non-toxic ingredients that meet safety standards. However, we recommend keeping all air fresheners out of direct reach of pets and children to avoid accidental ingestion.
Can I return a product if I don't like the scent?
We want you to love your scent. If you are unsatisfied, we offer a 30-day return policy for unused and unopened products. Please contact our support team to initiate a return or exchange.
Do you offer subscription services for regular deliveries?
Absolutely! You can choose our 'Subscribe & Save' option on any product page to receive your favorite scents every 30, 60, or 90 days at a discounted rate.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.